General Terms and Conditions

Scope

These General Terms and Conditions (hereinafter "GTC") of SecondPlus GmbH, shall apply to all contracts for the delivery of goods concluded by a consumer or entrepreneur (hereinafter referred to as "Customer") with the Seller with regard to the goods presented by the Seller in his online store. The inclusion of the Customer's own terms and conditions is hereby objected to, unless otherwise agreed.

Consumer in the sense of these terms and conditions is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.

Formation of the contract

With the order you submit a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by e-mail or by delivering the ordered goods. First, you will receive a confirmation of receipt of your order by e-mail to the e-mail address you provided (order confirmation). However, a customer contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered.

When ordering via our online store, the ordering process includes a total of 3 steps. In the first step, you select the desired goods and place them in the shopping cart. In the second step, you enter your customer data including billing address and, if applicable, different delivery address and select how you want to pay. In the third step you order by clicking on "Send order".

Storage of the contract text

The text of the contract is stored by us. You can view the terms and conditions at any time on this page. If you have created a customer account with us, you can access your customer data under "My account". We will also send you an order confirmation, as well as an order confirmation with all order data and our General Terms and Conditions to the e-mail address you provided.

Prices and shipping costs

All prices are final prices, they contain the legal value added tax. The minimum order value is 0,00 €.

All deliveries in Germany are free of shipping costs at Vintage Spirit! Deliveries within the EU (to Austria, Italy, France, Czech Rep., Netherlands, Poland, etc.) are charged a flat rate of 10€. Only valid for haptic products.

Cancellation policy

Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither your commercial nor their independent professional activity can be attributed.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

To exercise your right of withdrawal, you must notify us (SecondPlus GmbH, Zur Wörthspitze 13, 76726 Germersheim, Germany, info@{51974}}.de, phone: 0727476892; email: info@vintagespirit.shop) about your decision to revoke this contract by means of a clear declaration (e.g. a letter, fax or email sent by post). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

You can use the Fill in the model cancellation form or the cancellation declaration electronically via our returns portal at https://vintagespirit.shipping-portal.com/rp/ and submit it. Via our Returns portal you can additionally print out a return label for 4,50€. In this case, the 4.50€ for the return label will not be deducted immediately, but will only be deducted when the purchase price is refunded. So if you have ordered an item for 24,50€ and send it back, we will refund you 20,00€.

If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) that we have received such a revocation.
However, this is not a mandatory requirement for exercising your right of revoca
tion.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of revocation does not apply to contracts

  • for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,
  • for the delivery of goods if they are inseparably mixed with other goods after delivery due to their nature. were,
  • for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- To SecondPlus GmbH, Zur Wörthspitze 13, 76726 Germersheim, Germany, info@{51974}}.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
(*)/the provision of the following service
(*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- date

(*) Delete where not applicable.

    Retention of title

    The delivered goods remain our property until full payment of all claims.

    Compensation

    If the delivery does not reach the customer in time or not at all, no claims for damages can be asserted by the customer.

    Terms of delivery

    Unless otherwise specified in the offer, we bring the goods within 1-3 business days after receipt of payment in the dispatch. A delivery can therefore usually be expected within 3-5 working days. In the case of delivery on account, unless otherwise stated in the offer, we ship the goods within 1-3 business days after delivery of the order confirmation. If the ordered goods are not available, we reserve the right not to deliver them and to refund any payments already received.

    Personalized goods are shipped within 3-14 working days after receipt of payment.

    Terms of payment

    Payment can be made by PayPal, Sofortüberweisung, Klarna invoice, GooglePay or credit card. We reserve the right to exclude individual payment methods.

    Information about possible fees for extended invoice purchase via Klarna can be found here: Fee information for extended invoice purchase via Klarna.

    Warranty

    The warranty is governed by the statutory provisions.

    Data protection

    When initiating, concluding, processing and reversing a purchase contract, we collect, store and process data in accordance with the statutory provisions.

    The personal data that you provide to us, e.g. when placing an order, registering and logging in or by e-mail (e.g. your name and contact details), will only be processed for correspondence with you and only for the purpose for which you provided us with the data. We only pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods. For the processing of payments, we pass on your payment data to the credit institution commissioned with the payment.

    We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have expressly consented to this beforehand. Insofar as we are required to carry out and process of processing processes use services of third parties, the provisions of the Federal Data Protection Act will be complied with.

    Your rights

    If you no longer agree to the storage of your personal data or if this data has become incorrect, we will arrange for the deletion, correction or blocking of your data in accordance with the statutory provisions on the basis of a corresponding instruction. Upon request, we will provide you with information free of charge about all personal data that we have stored about you. If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact:

    SecondPlus GmbHAt the
    Wörthspitze 1376726
    Germersheim0727476892

    Email: info@vintagespirit.shop

    Use of text and image material
    All    text and image material produced by ourselves may not be copied or used in any other way without our express permission.

    Applicable law

    German law shall apply exclusively. In relation to a consumer, this choice of law only applies insofar as no mandatory legal provisions of the state in which he has his residence or habitual abode are restricted.

    Personalized goods

    If the ordered goods have been manufactured or modified according to customer-specific wishes, §312d paragraph 4 number 1 of the German Civil Code (BGB) shall apply. Accordingly, a right of revocation and return is excluded in this case. If it turns out after conclusion of the contract that there are violations of applicable law, we are not obligated to fulfill the contract and may assert claims for damages. In the case of customer-specific productions, the customer assigns to us his intellectual property rights to the goods commissioned by him. A declaration of acceptance on our part with regard to the assignment is waived on the part of the customer.

    Principles of conduct and quality
    The seller has submitted to the Trusted Shops quality criteria, which can be viewed on the Internet at http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf.

    Alternative dispute resolution
    The European Commission provides a platform for online dispute resolution (OS)
    which you can find here https://ec.europa.eu/consumers/odr/.
    We are not obliged to participate in a dispute resolution procedure before a
    consumer arbitration board we are not obliged and not willing.